Helpdesk is the core function of any FM solution. An effective helpdesk takes the strain out of any organisation by ensuring the service is run seamlessly. Effectively manage your delivery and improve performance through real-time management data, defined SLAs and concise reporting.
We can create, review and modify your processes to enhance service delivery for your operation. Most organisations manage their reactive maintenance through the use of a CAFM system. We will work in partnership with our clients to design processes within the functionality of your preferred CAFM system.
We work with our clients to understand their objectives and offer flexible packages to suit each organisation. Below is a list highlighting a few of the key components we can advise on.
- Reactive Maintenance
- Contractor Management
- Process Optimisation
- Define and Measure Service Delivery
- Resource Management
Contact us below to speak with one of the team.
Email: Consultancy@ekatagroup.co.uk
Mob: 07399040344 / 07985200494
Ekata Group 