What is Computer Aided Facilities Management (CAFM)

Overview

The International Organisation for Standardisation defines Facilities Management as ‘the organisational function which integrates people, place, and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business’ – IWFM

Computer Aided Facilities Management system is a type of software that enables an organisation to manage these functions through one robust and centralised system.

What a CAFM system does

A CAFM system is a robust system that allows an organisation to manage a multitude of functions in one central place. A CAFM system is scalable and modules/functionality can be added and altered on an ongoing basis. There is no ‘one size fits all’ for an effective system as the scale and function of use should be tailored to each individual organisation. Some of the most commonly used areas of a CAFM system are;

• Reactive Maintenance 
• Planned Preventative Maintenance
• Remedial works
• Payments/Invoicing
• Asset Management
• Ensuring Compliance
• Contractor Management
• Resource Management
• Managing data – asset, tenant, site
• Servicing
• Engineers/contractors portal
• Dashboards/Reporting
• Industry Specific Modules

Why use a CAFM system

Reduce Risk – Manage and store your compliance information on one central system. Easily access dashboards and management data to identify non compliance or risks to your organisation. Your documents and data are backed up.        

Improved Service Delivery – A centralised place to enhance your performance management of engineers or contractors. A CAFM system will allow you to manipulate large quantities of data into effective contract management reports and information. The service delivery through the CAFM will be driven by your SLAs enabling you to effectively manage contractors.

Reduced Reactive Callouts – Identify trends to assist in providing best value for capital projects. Manage your servicing and Preventative Maintenance to reduce spend on callouts and business downtime.

What we offer

We take pride in fully understanding our clients’ processes and objectives. This enables us to find efficiencies and build a CAFM system to suit your requirements. We look at the size and function of your organisation to deliver the specific modules and functionality that is the best fit. We will advise on how best to manage your compliance and servicing against Industry recognised standards.

We will manage the whole change process from start to finish through a collaborative approach. As the bridge between yourself and the vendor, we ensure the system built is compatible with your organisation.

Contact us below to speak with one of the team.

Email: consultancy@ekatagroup.co.uk